Accident or breakdowns

First of all, if there has been an accident, we hope everything is okay.

If the vehicle can no longer drive properly, call our Roadside Assistance service (open 24 hours a day) in the country where you booked your Flexible Leasing.

In the event of an accident, remember to make a report of the incident, provide it at the Store, and call the Roadside Assistance service.

In the event of a fault or an accident, you will be given a replacement vehicle provided that the incident did not occur as a result of negligence, criminal activity, legal infraction, or inappropriate use of the vehicle.

***Replacement vehicles are subject to Store availability.