General information

Don’t worry! It can happen to anyone. Go to Club OK and just underneath the “password” box you can reset your password by clicking on “Forgotten your password?".

You can sign up while making a booking or via the following link: Club OK

To request an invoice under a company name, you must register with the Club OK and do so from the "My Invoices" section.

Membership to Club OK is totally free and it allows you to earn points from each direct rental booking. You can enjoy various perks and also redeem your points for gifts.

The OK Club is a further step in our relationship with you and our commitment to make you our top priority. To this end, we have created a Club in which you will be rewarded for your loyalty.

In the Club you will be able to accumulate points with each rental, that can be exchanged for gifts and special services designed for you. You will also have access to exclusive promotions and preferential treatment.

In a simple way, with every rental made on okmobility.com you will see your points balance increase. Each euro spent will represent one point on the balance.

No! Your Mobility Wallet mobility days are only valid for bookings on our direct channel: the official OK Mobility website.

• Accumulate days in your Mobility Wallet and use them whenever you want.
• Manage and download your invoices immediately
• Streamline your next booking
• Priority access to offers
• Earn points with your bookings and redeem them for PRIZES
• Receive exclusive discounts

• Accumulate days in your Mobility Wallet and use them whenever you like.
• Manage and download your invoices immediately.
• Make your next booking in less time
• Get access to offers before anyone else
• Earn points with your bookings and redeem them for PRIZES
• Receive exclusive discounts

Points for bookings made through the OK Mobility website in the last 90 days will be awarded automatically.
We also offer you the opportunity to recover the points from those bookings that you have not made through the OK Mobility website and enjoyed in the last 90 days. To do so, go to the "Recover Points" section in your private area.

You can register once you are making your booking or through the following link: https://okmobility.com/en/club

In the Club's private area there is a "Gift catalogue" section where you can exchange your points balance for exclusive gifts and services. Gifts such as discounts and free extras will appear in the "My gifts" section where you can redeem them. If you opt for a physical gift, we will ask you for your details so that we can send it to you by post.

Yes. This service is completely complimentary.

You can see your total points at the top of your OK Club private area. We will also send you a monthly summary of your accumulated points, which you will only receive if you agree to receive communications from us.

You have a year to use your points from the day they are added to your account. But your Club OK account will never expire.

You earn 1 point for every euro spent on all bookings with OK Mobility.

Yes, if the vehicle from your booking was picked up in the last 90 days, you can earn points from it. If the booking was made with okmobility.com, the points will automatically be added to your Club OK account. We also offer the opportunity to recover points from bookings made with entities other than OK Mobility. To do this, go to the “Recover Points” section in your private area.

If you made your booking via an intermediary, you can recover the points for up to 90 days after the pickup by going to your private area.